A message for all of our customers.
With the escalating COVID-19 crisis in the UK, we have taken steps to follow the Government guidelines and protect staff, with most staff have been working from home.
We will be reviewing this on a daily and weekly basis and will update as we go forward.
IMPORTANT: We are still able to process orders but are offering restricted order processing dependant on delivery services and request that should your order be of urgency that you contact us on 0333 533 3330 so we can provide you with a lead time as some products will be available 3-5 days and other products will be available after the situation improves.
We can still be contacted for urgent requests or just for a chat about wood flooring. If we can help you in any way, we will – please don’t hesitate to reach out. We will look to fulfil any orders if we can while abiding with the Government’s request for essential work only.
We would like to reassure you that Maples and Birch remains committed to supporting the our customers across the country as best this situation will allow us. These are not easy decisions to make but, true to our values, we always do the right thing, no matter how difficult it is as your custom and safety is important to us